Primary Purpose of the job

Answer and direct customer service calls related to Benefits and Accounts Receivable for the Health Plan. Responsible for completing administrative and clerical duties related to the daily operations of supporting Benefits and Accounts Receivable.

Required Education

High school graduate or equivalent.

Required Experience

Two years clerical experience, preferably in a fast-paced Human Resources, Benefits, or medical environment; or one year clerical experience with one year work experience in QT Stores.

Position in Organization

Reports to: Benefits Supervisor

Relationship

Inside the Company: All QuikTrip employees, spouses, and dependents

Outside the Company: Hospitals, doctors, dentists, and vendors

Estimated Time Spent on Computer

Majority of the workday.

Confidential Info Accessible to this Person

This position has access to confidential medical and payroll information for any employee who has filed a claim.

Additional Criteria for Scope & Impact of Position

Must be able to handle confidential information. Must be organized and very accurate. Errors are very serious and can lead to lawsuits.